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Product Insights: Segments

Updated over 2 years ago

Intro

Product segments are the main tools for processing product data in the ROIH platform. Segments can be created and saved in order to help establish and efficiently scale your business strategies using (but not necessarily limited to) two main methods:

  • Limiting your budget on groups of bad products

  • Focusing your budget on groups of good products

They're also useful to monitor over time, and draw insights accordingly. As segments are dynamically recalculated every day, it's important to regularly consider the dynamic performance and attributes of each product.

Segment Types

Segments are widely customizable, with recommendations as discovery outcomes of best practices. These product strategies are defined according to mathematical formulas which can be highly individualized according to your needs and business conditions.

Segment

Formula

Best Sellers: Products that are a smaller part of your inventory but responsible for a bigger part of your revenue

Top X% of product revenue from all sources

Poor Performers: Products receiving popular reception but little to no sales from ads

Channel-specific formula from:

  • Setting a minimal spend threshold

  • Setting the Product ROAS threshold

New Arrivals: Products new to your inventory, usually without much ad exposure

Less than or equal to X days of product age

Discounted Products: Products with a lower price than originally sold

Greater than or equal to X% of discount

Fragmented Stock: Products that are partially sold out (some variants are in stock and some are not)

Less than or equal to X% of stock out score

Dead Stock: Products that are unsold for a longer period of time

  • Greater than or equal to X days of product age

  • Item Quantity sold from all sources equals 0

How to Create Segments

While the above segment presets can be effective, there are many benefits to modifying them or even creating custom segments altogether.

  1. To begin, outline the concept of your product segment by defining how the impact can be measured from the available variables (which can include custom product attributes suited towards your individual business)

  2. In the top of the Product Insights menu, click the "+New Segment" button to reset the Product Insights criteria for fresh entry

    1. Apply the relevant criteria for your product segmentation through appropriate calibration of campaign scope, product metrics, and product attributes

    2. Then click the "Show Results" button at the bottom of the menu pane to apply

  3. Confirm the validity of your segmentation concept by viewing the charts to analyze the leverage of your segmentation impact

  4. Click the "Save as Segment" button at the bottom of the menu pane to open the Save as Product Segment menu

  5. Enter a name for your product segment, and select a date range

  6. Click "Save" and your new product segment is now available to view

    1. To load this segment; in the top of the menu pane, click the dropdown menu of the current segment:

      Then select your desired segment from the available list:

    2. To save edits to your created segments; load the segment, make the changes in criteria, then click the "Save" button at the bottom of the menu pane

Segments Settings

Once a segment is properly calibrated, you can save the segment.

Segments are saved with a lookback window for which the segment is calculated in order to always have fresh data. For example, a segment for the last seven days will check the filter conditions for each day in the last seven days (excluding the current day) and only include products that match the conditions.

Segment Limitations

Missing Product Attributes

Certain product attributes like custom labels or product name and price are not natively present, and therefore need to be connected from a catalog or inventory feed. If you work with product variants, you need to decide how individual values are aggregated on the product level from which we create segments.

Usage Limit

You can create up to 10 segments, excluding historical (legacy) segments. If you need more, please contact your ROIH customer success representative to increase the limit.

Changing or Deleting Segments

While you can freely rename, edit, and delete your saved segments, be aware that changes to segments used in active campaigns will affect campaign performance.

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